Course curriculum

  • 1

    Change yourself to change the world

    • Introduction and download

    • Be the Change

    • Summary
  • 2

    Change what you DO

    • Introduction

    • Coach yourself to better outcomes

    • Helpful tips on coaching

    • Coaching yourself to better outcomes

    • The power of choice

    • Planning ahead: exercise

    • You can choose how you respond

    • Fill in the blanks

    • Summary
  • 3

    Change what you THINK

    • Introduction

    • We can change what we get

    • Filters: we DELETE

    • Filters: we DISTORT

    • Filters: we GENERALISE

    • How do you filter?

    • Storytelling

    • Storytelling exercise

    • Summarising The Communication Model

    • Summary
  • 4

    Change how you FEEL

    • Introduction

    • How long can you stay angry?

    • De-escalating

    • The Power of Empathy

    • Summary
  • 5

    Getting into action

    • Introduction

    • All the choices you have

    • Coach yourself again, with all your choices

    • Practical emotional intelligence

    • Congratulations!