Have you ever tried to give feedback, and it hasn't quite landed right? It didn't get you the outcome you were looking for? Maybe even things were worse after?
Or maybe there were times you wish you had said something, but you didn't?
Great Feedback. Great Results is a course designed to help you learn and practice the best way to have those difficult conversations. So you can get passed what isn't working, and move forwards into what will work, for everyone involved.
We introduce our 5 step approach to giving feedback called BUILD. It's simple and it works. We will go through each step in detail, so you understand why this is an effective way to give feedback. There are interactive scenarios to help you visualise using it in practice. And there is guidance for how you can start to go out and practice using BUILD in the real world.
This method is easy to remember, quick, and works with colleagues, your boss, at home and with friends. Watch your relationships transform and your confidence in having important, productive conversations grow as you start to embed BUILD practice in your everyday life.
Step by step guidance through the BUILD feedback tool
Interactive activities, quizzes and scenarios to help visualise putting BUILD into practice
How to give appreciative feedback using the ABC of appreciation
Guidance for practicing the using the BUILD approach, so you can get really good at it
Welcome
Download your workbook now.
Yes. It's easy to speak up
And. It's vital to speak up
Grace's story. The human impact of saying nothing...
Summary
Introduction
Appreciation - The WHY
Appreciation - The WHAT
Appreciation - The HOW
The unexpected benefit of praise
Appreciation - the Quiz
Summary
Introduction
BUILD - The WHY
BUILD - the WHAT
BUILD - 5 simple steps
Quiz: B U I L D in order
Summary
Introduction
Exploring BUILD feedback in more detail
Scenarios you will recognise
Scenario: You overhear gossip
Scenario: "Banter"
Summary
Introduction
Before you start. Fact or Judgment?
Your BUILD practice - briefing
Your BUILD practice - preparation
Your BUILD practice - review
Summary
Introduction
Prepare to succeed
Your BUILD buddy
Receiving feedback
Feedback is a GIFT
Your PLAN to start using BUILD now
Write your Action Plan
A final thought
What's next?
Here are some of the great reviews we have had from our users.
Practical tools to give feedback and keep relationships intact. Well worth the time invested in my own development. Thanks Tim, I have recommended the course...
Read MorePractical tools to give feedback and keep relationships intact. Well worth the time invested in my own development. Thanks Tim, I have recommended the course to all managers at my workplace.
Read LessEnjoyed learning both behaviour based feedback models and how they can fit within a work context. Giving and receiving feedback is part of my everyday conver...
Read MoreEnjoyed learning both behaviour based feedback models and how they can fit within a work context. Giving and receiving feedback is part of my everyday conversations at work and this short course was perfect timing. Thanks Tim.
Read LessI've spent full days on courses in the past and not got as much out of them as I have from this short, practical, engaging intro to better, kinder feedback. ...
Read MoreI've spent full days on courses in the past and not got as much out of them as I have from this short, practical, engaging intro to better, kinder feedback. Tim is a great presenter and clearly knows his stuff! Easy to dip in and out; flowed really well - and came out of it with valuable takeaways that I've already put into practice. A really helpful course delivered effectively - well worth it! Thanks Tim.
Read Less
Tim Keogh
