Respectful Resolution
Gain deep insight into workplace bullying and its impact on people and performance. Walk through the 5 the Respectful Resolution pathway, and leave confident to discuss, defuse and ultimately defeat bullying.
Bullying harms everyone
If you've ever been on the receiving end of it, you'll agree with the studies on the effects of bullying on the target:
People who experience bullying at work are twice as likely to have suicidal thoughts.
And that means your organisation loses.
Lost time – 7 days more sickness absence
Lost motivation – 48% deliberately reduce effort
Lost productivity – down by 50 – 70%
Lost resources – up to 72% left their job as a result
Lost quality too. Targets of bullying perform 50% worse on cognitive tests.
In the most safety-conscious sectors, such as healthcare, evidence shows that poor behaviour harms quality. A 2015 study of NICU clinicians showed that even ‘mild incivility’ in causes significantly more errors of diagnosis and mistakes in execution of clinical procedures. If it’s true for healthcare, imagine the impact in your organisation.
How much more productive, more engaged, more fun to work at would your organisation be with less poor behaviour, less bullying, less harassment?
Yet whatever people do, it doesn’t seem to be going away. Policy driven approaches don’t seem to be working.
So we have co-created a new approach, with leaders, managers, frontline staff, clinicians, educators and unions around the world. The Respectful Resolution pathway is a complete solution for a new way to create kinder, safer organisations.
Respectful Resolution introduces 5 simple steps to encourage a kinder culture and tackle poor behaviour
Discuss, defuse, de-escalate. Respectful Resolution acknowledges the underlying drivers of poor behaviour and supports anyone who may be involved to a successful resolution.
Together we can reach a Respectful Resolution to bullying, to create a kinder, safer culture.
What's in this course?
Download your guide
Introducing Respectful Resolution
The Respectful Resolution pathway
Summary
STEP 1 - Introduction and download
Seven discussions your team can have
Summary
Target of bullying. Introduction
Stepping into their shoes. Briefing.
Exercise. What's it like to be bullied?
The impacts of bullying
The impact of bullying - a recap
Target of bullying. Summary
Quiz. Test your learning
Accused of Bullying. Introduction
Stepping into their shoes. Briefing.
Exercise. What's going on for the bully?
What creates bullying behaviour?
Could it be you?
The accused. Summary
Quiz. Test your learning
Witness to bullying. Introduction
Into their shoes, one last time
Exercise. What's it like to witness bullying?
Quiz. Test your learning
The witness. Summary
Introduction and download
Introducing STEP 2 - reflect
Describe the behaviours
Decide if it's bullying
Dictionary of behaviours
Develop a deeper understanding
Summary
Kinder feedback. Introduction
The power of appreciation
Why feedback is essential
Introducing the BUILD feedback model
Quiz. Test your learning
Kinder feedback. Summary
Practice. Introduction
Practice A. Quick guides (downloads)
Practice A. Quick guides (video introduction)
Practice A. Quick guides (instructions)
Practice B. Reflect (download)
Practice B. Reflect (video introduction)
Practice B. Reflect (instructions)
Practice C. Your options (download)
Practice C. Your options (video introduction)
Practice C. Your options (instructions)
Quiz. Test your learning
Full set of guides to download or browse
Your next steps to tackle bullying
Get in touch for a demo, to talk about solutions for your whole organisation, or hosting on your LMS. We can also co-create a tailored Respectful Resolution approach to integrate with your existing policies, processes and tools.
Single-user license | Complete e-learning curriculum | Full suite of Beyond Bullying Guides | Join the Beyond Bullying community | 3 month's access
Up to 25 users | Complete e-learning curriculum | Full suite of Beyond Bullying Guides | Join the Beyond Bullying community | Web-based interactive guides | 3 year license
Up to 250 users | Complete e-learning curriculum | Full suite of Beyond Bullying Guides | Join the Beyond Bullying community | Web-based interactive guides | 3 year license | Integrate your policies and tools into the PDF and web guides
Packages for up to and beyond 10,000 users | Complete e-learning curriculum | Full suite of Beyond Bullying Guides | Join the Beyond Bullying community | Web-based interactive guides | 3 year license | Integrate your policies and tools into the PDF and web guides | Co-create tailored solution with your in-house team | Blended online and face-to-face learning | Host on your LMS
Tim Keogh